Tru By Hilton Baton Rouge I-10 East, LA

I felt it was a good deal for the room. The shade was broken and I could not lift it desk said it was broken, but in all fairness, they did offer to give me a different room, but it was getting dusk anyways walking distance to three fast food and other restaurants also, I felt the staff was very friendly eating the cleaning girls who did not speak. English were very friendly and seemed to understand what I was asking all smiling people.

Every staff member I encountered had a smile, was happy and eager to help me. Also continually checked on me considering my medical condition which is not in their job description but they happily watched over me. They were Awesome! Can't say enough good things about them!

The location was a little out of the way; I had stayed at the other Tru in Baton Rouge before, but accidentally booked this one this time. Both are excellent.

This is by far one of the best hotels I have ever stayed in. Quality INN in Clarksville TN gave us the same experience that you gave us and we are very much appreciated because truth is the staff is what makes the hotel. Good team members are hard to find, I hope you appreciate your team because they know how to be nice and helpful. Your cleaning crew needs a raise. When they clean that good, you don't ever want to lose them, Whoever is leading and guiding them, pat yourself on the back because you are doing an amazing job!!! Thank you for all you do.

The hotel was surprisingly delightful. The décor was very pleasing and convenient and the facilities for relaxing and enjoying the lobby were unique. Swinging chairs, gaming area, lots of room to sit, chat, watch TV and a great area for breakfast. Although parking was a bit tight late in the evening, the parking lot itself was clean and well-lit. The room was very comfortable with a large bathroom and great shower. It's a simple little attention to detail, but the double pull-down blinds were great for creating a dark, relaxing space at night. It's rare for even some of the more expensive hotels to pay attention to that little feature. The attention to details like this were very nice. There was a very nice level of attention to sanitation with ample hand sanitizing stations, sanitizing drops for returned key cards, and plenty of advisory signage advising of the importance ot sanitation. Ample USB/Charging connections in the bedroom, very nice sized TV, and even garbage cans that separated recyclable from non-recyclable trash added to the attention to detail. In general, the staff was very helpful and cheerful and they were great as far as creating and maintaining a pleasant atmosphere. This is somewhere I would definitely stay again and recommend to family and friends.